Cloud ERP for Project Business – Service Management

Add value to every interaction with faster, more personalized service.

Complete service lifecycle management for any type of provider

Providing excellent service is part of any project business. Seamlessly incorporate your service interactions into your business system with Adeaca and Microsoft and improve your customer’s engagement experience.

Engage with customers on any channel or device from one platform

Service Management

Deliver connected support with omnichannel capabilities.

chat service management


chat service management


chat service management


chat service management


chat service management


Resolve issues proactively

Predictive care

Analyze data from connected devices and act before warning signs become a problem.

360 view

Treat every customer like a VIP with a 360-degree view of each customer’s experience so your representatives can personalize interactions.


Make it easy to find answers through self-service content communities.

Find answers to your questions

Exploring, evaluating and selecting the right system can be overwhelming, especially for a project-based business. Let us help you through that journey. Engage with our project business experts in the way that works for you right now.

Schedule a Briefing

Get a better understanding of Project Business Automation and how it may work for your business in a brief 30-minute session designed to enable you to assess whether or not Adeaca PBA is right for you at this time.

Request a Demo

See a high-level overview of our Project Business Automation cloud solution for Microsoft Dynamics 365, how it works and learn what the benefits are for your industry.

Send a Message

Simply start an email dialogue to gather some more information regarding our solutions, our company history or our expertise.