Cloud ERP for Project Business – Service Management
Add value to every interaction with faster, more personalized service.
Complete service lifecycle management for any type of provider
Providing excellent service is part of any project business. Seamlessly incorporate your service interactions into your business system with Adeaca and Microsoft and improve your customer’s engagement experience.
Engage with customers on any channel or device from one platform
Deliver connected support with omnichannel capabilities.
Resolve issues proactively
Analyze data from connected devices and act before warning signs become a problem.
Treat every customer like a VIP with a 360-degree view of each customer’s experience so your representatives can personalize interactions.
Make it easy to find answers through self-service content communities.
Find answers to your questions
Discover more or engage with our project business experts.
The Project Business Automation Blueprint is the definitive guide to PBA and how you can set up a comprehensive business system for your project-based company.
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See a high-level overview of our Project Business Automation cloud solution for Microsoft Dynamics 365 Finance. Learn how it works and what the benefits are for your industry.