Cloud ERP for Project Business – Service Management
Add value to every interaction with faster, more personalized service.
Complete service lifecycle management for any type of provider
Providing excellent service is part of any project business. Seamlessly incorporate your service interactions into your business system with Adeaca and Microsoft and improve your customer’s engagement experience.
Engage with customers on any channel or device from one platform
Deliver connected support with omnichannel capabilities.
Chat
SMS
Phone
Video
Resolve issues proactively
Predictive care
Analyze data from connected devices and act before warning signs become a problem.
360 view
Treat every customer like a VIP with a 360-degree view of each customer’s experience so your representatives can personalize interactions.
Self-service
Make it easy to find answers through self-service content communities.
Find answers to your questions
Discover more or engage with our project business experts.
PBA Quick Guide
This Quick Guide to Project Business Automation gives you a high-level overview of PBA and how it can be applied to your project-driven business.
Request a Demo
See a high-level overview of our Project Business Automation cloud solution for Microsoft Dynamics 365 Finance. Learn how it works and what the benefits are for your industry.
Send a Message
Simply start an email dialogue to gather some more information about our solutions, our company and our expertise.
Key project solutions
Solutions by platform
Microsoft Dynamics 365 Finance and Operations
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