Cloud ERP for Project Business – Service Management
Add value to every interaction with faster, more personalized service.
Complete service lifecycle management for any type of provider
Providing excellent service is part of any project business. Seamlessly incorporate your service interactions into your business system with Adeaca and Microsoft and improve your customer’s engagement experience.
Engage with customers on any channel or device from one platform
Deliver connected support with omnichannel capabilities.
Chat
SMS
Phone
Video
Resolve issues proactively
Predictive care
Analyze data from connected devices and act before warning signs become a problem.
360 view
Treat every customer like a VIP with a 360-degree view of each customer’s experience so your representatives can personalize interactions.
Self-service
Make it easy to find answers through self-service content communities.
Find answers to your questions
Discover more or engage with our project business experts.
Transform with PBA
Download our exclusive eBook: Project Business Transformation with PBA to uncover the strategies you need to revolutionize project business management in your organization.
PBA Fit Assessment
Quickly find out if Project Business Automation will work for your company. Based on your company's profile, we will share how your transformation with Adeaca will solve your problems and bring value to your business.
Send a Message
Simply start an email dialogue to gather some more information about how we work and the transformation we may be able to bring to your organization.
PBA in your industry
Key project solutions
About us
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